testimonials

Like most cycling enthusiasts my bike (purchased from totally spoked) is my pride and joy, and therefore I only leave it in the hands of people I trust. Gary and his team have helped me find my ideal bike, helped me to keep it running smoothly and also helped me to further my own knowledge of bikes and cycling in the process. Whether it be deciding on what colour gloves best match your bike or whether you should buy a full carbon Specialized or Bianchi, nothing is too much trouble for the totally spoked crew.

— Travis

When I bought my bike from another local bike shop, I thought I received good service. They ordered in my bike, built it and then sat me on it. "Perfect" they said - and I must admit, I did not know much about bikes so I took their word for it. No adjustments were made, no measurements were taken. Not long after buying this bike, I discovered totally spoked, and began joining the groups rides organised by its owner Gary. Not only did I meet a friendly group of cyclists, but I began to learn a lot about bikes. This is when I realised that I had had the wool pulled over my eyes by the guys at the other shop. My bike had not been set up properly for my size and body measurements and as a consequence, I was getting sore knees when I did 'hard rides' with the more hard-core cyclists of the group. When I mentioned this to Gary, he was quick to invite me to bring in my bike so he could look at my position, take my measurements and make any adjustments that might be needed. I did, and Gary spent a good hour with me, examining my riding technique, taking my measurements and making much needed adjustments - and he did all of this in HIS time, with a smile on his face and a friendly laugh in his voice. When I left the shop and rode home I already felt a huge difference in my riding. The only way I can describe it is that I felt 'free-er' and 'smoother' in my technique - it felt like I was now sprinting along with ease, rather than simply jogging along at a weary pace!

— Megan

Thanks again for looking after me. The Bianchi is absolutely perfect. Your advice and assistance made the experience of buying and upgrading and absolute pleasure. Thanks again matey, and I will see you at the shop sometime no doubt.

— Peter

I had a good long ride this morning and the bike runs very well - the best service to date! A great service on the Giant so if you could pass my thanks to the guys. well done!!

— Anthony

"I just wanted to pass on my appreciation to you regarding the time you spent with me yesterday for a bike fit. As a beginner to cycling it was nice to speak with someone who didn't make me feel intimidated by terminology or make me feel that I needed to purchase items that were not really necessary. I've visisted several bike shops in SE QLD over the past several months and certainly felt the most welcome at totally spoked. Not to mention that the shop is very neat, tidy, clean and modern......certainly a bonus for a female who likes to shop! I look forward to returning to the shop in the near future to purchase one of your lovely pink cycling jerseys and matching nicks in preparation of joining your Tuesday and saturday rides!"

— Melissa